Happy Sales Guests
"We were returning from Queensland to the NT when the motor in our old car blew up. The dealer principal Lee Pulman at Bell and Moir Toyota organised everything for us. He arranged for storage of our camper trailer at no cost and gave us a loan car as we decided to purchase a new Toyota Prado. All the staff at Bell and Moir Toyota were extremely helpful and friendly and bent over backwards to help us as we were 2000kms from home. The service we received was second to none and we will return to Bell and Moir Toyota in the future for any further purchases or servicing.
Parris Moon was our salesman and he went beyond "normal" salesmanship to help us get into our new Prado. Parris was courteous, well mannered, knowledgeable and resourceful given the extreme circumstances he was placed under. Top job!!!
We were on a strict time frame to return to work at Uluru in the NT and all staff at Bell and Moir Toyota made sure we didn't miss our deadline. The workshop manager collected our camper van for us and brought it back to the dealership and noticed that there was a provision for an Anderson plug on the trailer. In noticing this the workshop manager consulted the dealer principal and an Anderson plug was fitted free of charge. This degree of customer service I have not seen in the past and I will be recommending Bell and Moir to anyone wishing to purchase a vehicle, new or second hand. Great service!!!!"
Brenden & Victoria Berlin
“Friendliness of the company all around. Been to other Toyota Dealerships as well - at Bell & Moir Toyota, you feel like you are talking to a friend not like talking to someone who's trying to sell you a car. The good country family feeling.”
Peter Nielsen, Mornington / Mount Isa
“The sales team were fantastic to deal with and extremely helpful. The finance was all organised. They transferred our child seats into the new car, and gave a full run down on the vehicle. …Bell and Moir Toyota make purchasing a vehicle easy.”
Ben & Vikki McGlynn
“We started with one person Paul, had Garth on delivery and it was like they were rolled into one. They made it smooth and comfortable as well as exciting. Have organised one month Service, Seat Covers and have kept the lines open…. So far the experience has been set at a very high standard; therefore it creates the view that we will get the same treatment from the Service Department upon time of our service. It was great to get a call from the Customer Support Service lady too.”
Justine Watson
“My Sales Consultant was friendly, approachable, knowledgeable and extremely helpful throughout the entire process. She kept me updated every step of the way. From start to finish all the staff at Bell & Moir Toyota were professional, knowledgeable, friendly and exceeded my expectations. This was my first time buying a new car and they made the process extremely easy and pleasant. I would highly recommend them to all of my family and friends.”
Rhiannon Stalley, Pioneer / Mt Isa
“My Sales Consultant was easy to deal with and made the whole experience seamless. He was also very willing to answer any questions I had on the vehicle. He was able to deliver my car to me at the airport, after hours, so I had it when I returned from the airport. I couldn't have asked for more!”
Sarah Brisbane
“Knowledgeable about the vehicle, tidy presentation and good communication from start of our enquiry right through to delivery of our vehicle. Personally shown how all features and devices work, the car was clean and presented well, all accessories were fitted and tank of fuel was offered on pick up. Great experience and very happy with all aspects of our purchase.”
Lucy Williams
“The car was ready when we asked for it to be and he informed us of how the car was going with bull bar etc. Great service all round. … Bell and Moir Toyota is the best place to buy a new car from. I will recommend them to all of my family and friends.”
Clinton & Nicole Fenton, Healy / Mt Isa
“I have been under the impression that car sales people are too pushy and/or only interested in the sale. My Sales Consultant Laurelle was not like that at all. I know she is doing a job, but she made me very comfortable with the whole process. … I thought I would be waiting for handover of the car, but it was ready before the weekend. I was also told the car would be ready by lunchtime, which I was happy with, but then it turned out to be ready in the morning. I was surprised, excited and delighted. I was very nervous about purchasing a new car, but I had nothing but friendly and professional service from start to finish. I will definitely recommend Bell and Moir to anyone. Not to mention that I love my Toyota Rav4 soooo much that I am telling everyone to buy one!”
Yvonne Kuzma-Thorpe, Soldiers Hill / Mt Isa
Great Toyota Service - Happy Guests
“The service was completed quicker than expected and a loan car was provided. Toyota always provides a great service and it puts my mind at ease knowing my pride and joy is being looked after by the best in the business.”
Bret Wessels, Happy Valley / Mt Isa
“I am very happy with the vehicle and the dealer service to date. I have owned 15 new vehicles to date and the 200 Landcruiser is the best vehicle I have ever owned. The fixed price dealer service has brought me back to having my vehicle serviced by the dealer when previously I have not used dealers for servicing.”
Vince Rayfield, Pitt Town NSW
“Afterwards I discovered that the handbrake had been adjusted really well so that it worked better than when new. I am also grateful for the courtesy car offered by the dealer for drop off at the start, and then pick up to collect my serviced LandCruiser.”
Neville Whitworth
“Service manager was polite and extremely friendly, went above and beyond, great customer service!! Looking forward to the next service! :)”
The Boss Shop, Mt Isa
“Best service I have ever had from any dealership over the years and it continues to improve and deliver an easy experience every time. Makes it very easy being supplied with a courtesy car and the dealership has really focused on its continued customer service which has shown over the last few years and stays consistent and strong. Outstanding effort by all at this dealership!”
Jesse Butler, Pioneer / Mt Isa
“When visiting town, it was nice to ring and prebook from a few towns away. I got in the next day which was unusual, because they (Toyota Dealerships) are usually busy. Previously in WA I had to wait for a week for the booking. Positively surprised. Very pleased.”
Ray Crellin, Cohuna VIC
“There was an issue with the invoice potentially being different from the quote for accessory and this was resolved without any hassle. Friendly team, great value.”
Leanne Francis, Mt Isa
Guest Experience Feedback
At Bell & Moir Toyota we value our customer's feedback. Every enquiry, suggestion, concern and compliment enables us to provide a better experience for our valued customers.
Please fill out our Customer Experience Form and tell us about your experience with Bell & Moir Toyota.
