How many Toyota hybrid models have been released in Australia?

Toyota has released 5 vehicles since 2001 – Prius, Prius c, Prius v, Corolla Hybrid and Camry Hybrid.

How many Toyota hybrid vehicles have been sold in Australia?

Since 2001, over 85,000 Toyota hybrids have been sold in Australia. Worldwide, Toyota has sold over 12 million hybrids. (June, 2018)

How long has Toyota been recycling hybrid HV batteries in Australia

The hybrid HV battery recycle process was developed prior to Prius being introduced in 2001.

What parts of the hybrid HV battery are recycled?

The hybrid HV battery metal cover and associated metal parts and plastic components are recycled locally. The hybrid HV battery cells are exported in EPA approved sealed containers for recovery of base metals. The printed circuit boards are exported for recovery of copper, lead, gold and silver.

What is the diversion rate from landfill for hybrid HV batteries?

The diversion rate from landfill is in excess of 98%, with all toxic elements diverted from landfill for hybrid HV batteries.

If a hybrid HV battery is damaged, can it be recovered and recycled

Yes, in the event of a hybrid HV battery being damaged, an EPA approved sealed container is used to transport the hybrid HV battery to the recycler.

Who pays for the recovery and recycling of the hybrid HV batteries?

Toyota Motor Corporation Australia pays for the recovery (transport) and recycling of the hybrid HV battery once the hybrid HV battery is delivered to a Toyota dealer.

Can all Toyota or Lexus dealers recover hybrid HV batteries?

Yes, Toyota dealers can recover Toyota hybrid HV batteries and Lexus dealers can recover Lexus hybrid HV batteries for recycling.

How many Toyota dealers are there in Australia?

There are over 275 Toyota dealers in Australia, all of which can recover hybrid HV batteries for recycling.

Can anyone remove the hybrid HV battery from a hybrid vehicle?

It is recommended that only trained Toyota hybrid technicians remove the hybrid HV battery.

What is the warranty on the hybrid HV battery?

For Hybrid vehicles bought before 1 January 2019, we’ll cover your Hybrid battery^[W1] for eight years or 160,000km, whichever comes first. This warranty is a combination of the standard three-year/100,000km (whichever comes first) manufacturer’s warranty and the extra five-year/60,000km (whichever comes first) Toyota Australia supported warranty.

For Hybrid vehicles bought after 1 January 2019, we’ll cover your Hybrid battery^[W1] for up to 10 years, provided you undertake your annual inspection as part of routine maintenance according to the vehicle logbook. Refer to warranty conditions. This warranty does not limit and may not necessarily exceed your rights under the Australian Consumer Law.

If a hybrid HV battery fails under warranty does the customer get a $100 cash rebate?

No, as the hybrid HV battery will be replaced at no cost to the customer.

Why does TMCA provide a rebate on hybrid HV batteries?

Hybrid technology is an important part of Toyota's global strategy for more sustainable transport. Toyota launched this initiative as a means of promoting and reinforcing recycling in response to global resource limitations.

How long does a hybrid HV battery last?

The life of a Hybrid vehicle and a Hybrid HV battery will vary depending on usage and environmental factors. For Hybrid vehicles bought before 1 January 2019, we’ll cover your Hybrid battery^[W1] for eight years or 160,000km, whichever comes first. For Hybrid vehicles bought after 1 January 2019, we’ll cover your Hybrid battery^[W1] for up to 10 years, provided you undertake your annual inspection as part of routine maintenance according to the vehicle logbook.

What type of rebate is there for hybrid HV batteries?

There is a $100 cash rebate for hybrid HV batteries which are no longer functional or a core exchange discount of $500 off the purchase of a replacement hybrid HV battery.

What is a core exchange?

A core exchange is where the original part is returned when purchasing a replacement part. In the case of a hybrid HV battery, the replacement hybrid HV battery price is reduced by $500 if the original hybrid HV battery is provided to the Toyota dealer at point of sale.

How long has the core exchange been around?

The core exchange process has been used for many years, particularly with the remanufacture of engines, transmissions, differentials, brake shoes, clutches and 12 volt batteries.

How and when do customers get a $100 cash rebate or a $500 discount?

The $100 cash rebate will be provided when the customer returns the hybrid HV battery to a Toyota dealer Service Department. The $500 discount is deducted from the purchase price when the replacement hybrid HV battery is purchased and the original hybrid HV battery is provided at the point of sale.

Can customers get the $100 cash rebate and $500 discount in the one transaction?

No. The $100 cash rebate only applies when a customer surrenders a hybrid HV battery at a Toyota dealer Service Department. The $500 discount only applies when a customer purchases a new hybrid HV battery and at the same time, the original hybrid HV battery is surrendered.

Can customers get a rebate on a Toyota hybrid HV battery at a Lexus dealership or on a Lexus hybrid HV battery at a Toyota dealership?

No. To be eligible for a rebate, customers must take the Toyota hybrid HV battery to a Toyota dealership; or the Lexus hybrid HV battery to a Lexus dealership.

How is TMCA communicating the Hybrid HV Battery Recycling Program?

TMCA is communicating the Hybrid HV Battery Recycling Program to the industries such as independent workshops, panel shops and auto recyclers via Industry Associations, trade publications and industry websites. In addition, all 2012 onwards Toyota hybrid models have a label fitted to or near the hybrid HV battery regarding recycling and rebate information.

Where can I find more information on TMCA's other environmental initiatives?

TMCA publishes an annual sustainability report which highlights its commitment to improving all areas of environmental performance across the vehicle lifecycle. This can be found online at 2017 Sustainability Report